Terms and Conditions

Account registration and verification

Only one account per individual, household, IP address, or shared device is permitted at Zoome Casino. Duplicate registrations may be merged or closed, with balances refunded after a routine compliance check.

Players must be aged 18 or older and resident in a jurisdiction where online wagering is lawful. As a holder of Tobique Gaming Commission licence No. 0000002, we accept Australian customers and apply local consumer protection standards.

Identity verification is required before the first withdrawal. Acceptable documents include a current passport, a state-issued driver licence, and a utility bill not older than three months. Incomplete submissions delay payouts.

Deposits, withdrawals, and currencies

Deposits clear instantly for most payment methods listed in the cashier. The minimum deposit is published next to each method, as are any applicable processing fees charged by the payment provider rather than by us.

Withdrawals are processed within 24 hours of internal approval. The first payout in any 30-day period is free; subsequent transfers may carry a small administrative charge that is disclosed before confirmation.

Balances are held in Australian dollars unless you select an alternative supported currency at registration. Currency switches after the first deposit are not possible.

Promotions, bonuses, and fair play

Every bonus published on Zoome Casino is governed by its specific promotional rules, which sit alongside these general terms. Wagering requirements, eligible games, maximum bet caps during play-through, and expiry dates will be listed before you opt in.

Bonus abuse — including coordinated low-risk wagering across multiple accounts, deliberate use of arbitrage strategies, or collusion at live tables — leads to forfeiture of bonus winnings and possible account closure.

Game outcomes are produced by certified Random Number Generators provided by our partner studios. We do not adjust returns to favour or disadvantage individual players.

Service availability and changes

We aim for continuous uptime but reserve the right to schedule maintenance windows, deploy security patches, or temporarily restrict access in response to regulatory developments.

These terms may be revised from time to time. Material updates are announced through an in-account notification at least seven days before they take effect, giving you the opportunity to withdraw your balance if you no longer wish to participate.

Disputes and applicable law

If a disagreement arises, contact our support team first and allow up to 14 days for an internal investigation. We will provide a written conclusion explaining our reasoning, the evidence reviewed, and any next steps available to you.

Where the matter remains unresolved, you may escalate to the Tobique Gaming Commission as our licensing authority. The Commission acts as an independent body and its rulings are binding on Zoome Casino.